Why can't I sign in to my Collanity account?
If you can't sign in to Collanity, try the following solutions:
- Check whether the password you use is correct. If you have forgotten your password, check out our guide here.
- If during the two-factor authentication process, you do not get the OTP code, check our guide here.
If you are still unable to sign in to your Collanity account after trying the solutions above, there is a possibility that your account has been blocked by our system or has been misused by someone else. Please contact our email
[email protected] for assistance.
