What will happen if I upgrade my community subscription plan?
You may be wondering what will happen after you upgrade your community subscription plan? Will the new subscription plan run immediately or will it wait for the billing cycle to complete? What will happen depends on the conditions:
Upgrade from Monthly Subscription Plan to Another Monthly Subscription Plan
Users can immediately upgrade their monthly subscription plan to another monthly subscription plan by paying a prorated amount for the remaining usage time of the existing plan (deducted by the remaining amount of unused time credit). This process will not interrupt or alter the billing cycle.
Upgrade from Yearly Subscription Plan to Another Yearly Subscription Plan
Users can immediately upgrade their yearly subscription plan to another yearly subscription plan by paying a prorated amount for the remaining usage time of the existing plan (deducted by the remaining amount of unused time credit). This process will not interrupt or alter the billing cycle.
Upgrade from Monthly Subscription Plan to Yearly Subscription Plan
Users can immediately upgrade their monthly subscription plan to a yearly subscription plan by paying the final price deducted by the unused time credit from the monthly plan. Users will start a new billing cycle during the transition.
Upgrade from Yearly Subscription Plan to Monthly Subscription Plan
Users can immediately upgrade from a yearly subscription plan to a monthly subscription plan and start a new billing cycle during the transition period.
The payment is determined based on the conditions below:
- If the remaining credit from the unused yearly subscription is sufficient or more than sufficient for a new monthly subscription, then the user does not need to pay anything. The final price will be paid from the remaining credit.
- If the remaining credit from the unused yearly subscription time is not sufficient to pay for a new monthly subscription, the user must pay the remaining amount. The final price will be paid through the usual checkout process.
